Duncan and Todd Opticians

Your Contact Lens Orders

If you are an existing Direct Debit customer, and have your lenses delivered, you don’t need to take any action, this will continue as normal. If you have a Direct Debit but normally collect in store, your lenses will now be delivered to your home.

If you normally order lenses as and when you need them but would like to change to a regular delivery we can arrange this no problem, just email contactlenses@duncanandtodd.com (including usual branch and DOB so we can identify your records quickly)

We have a variety of packages to suit all lifestyles from direct debits for regular deliveries to health packages for those who like to order as and when they need. simply email contactlenses@duncanandtodd.com to find out more and match a package to suit your needs.

If you would like to add solution or dry eye products to your order simply email or call your local branch to arrange.

Virtual Contact Lens Care Appointments

We are pleased to introduce virtual contact lens care appointments. A virtual appointment means you can discuss your contact lens usage, comfort, vision and health to ensure your lenses are the most appropriate for you with your contact lens practitioner at your convenience with no need to visit the branch. Simply email your local branch to arrange.

If you have symptoms or noticed a change in comfort we recommend you call your local branch to make an in-branch appointment.

How to insert / remove your contact lenses

We recommend you watch these handy demonstration videos which clearly show how to correctly insert and remove your contact lenses. Its particularly helpful to watch these ahead of a fitting appointment if new to contact lens use. Simply click the buttons below.

For more information and helpful tips, you can also download our contact lens brochure here.